Can Museums Be Empathetic? Yes!

In a December 6, 2016 post Museum Geek blogger Suse Cairns asked this question: Can institutions be empathetic?  My EM colleagues and I have been discussing the many thoughtful  questions Suse has raised.  Following is our response.  We believe that it is possible for institutions such as museums to be empathetic, and below we outline…

The Empathetic Museum: Institutional Body Language

Since my last post, on the pop-up discussion about The Empathetic Museum at the American Alliance of Museums conference, Regan Forrest of the blog Interactivate has picked up on this theme and examined it from the perspective of interpretation and design. Her posts are well worth reading, and have generated more widespread discussion on this…