Incorporating the Visitor Voice – It’s Hard No Matter Where You Are. Can Social Media Help?

Karen Lee and I with our 2011 students after a prototyping session at Science City, Kolkata Teaching and learning in India Toward the end of June I’ll be traveling to India with Karen Lee, a former colleague who continues to work at the Smithsonian’s National Museum of American History. Since 2009 Karen and I have…

Twitter for the Rest of Us

Museum folks in senior/leadership positions should be on Twitter! A number of museum people of a certain (dare I say it?) age and/or self-regard (educated, well-read, busy, already inundated by media, steeped in museum culture, interested in the future of museums) wouldn’t be caught dead on Twitter. I can say this, because until a few…